SERVICE AND REPAIR
Barkey products are handmade and each product may be different. In any case, we guarantee our products against defects in workmanship and materials used for the period provided by law, two years from the date of delivery of the product if the consumer. The defect must be notified to Barkey within two months from when it is manifested. The lining of the lenses is not considered a defect if it is not contested immediately upon delivery or not there is evidence that the lining was present at the time of delivery.
The warranty does not cover sunglasses where there is a major change, misuse, abuse, alteration or addition of lenses other than the original.
Note: Always keep the receipt or other proof of purchase where it is clearly visible the date of purchase. where it is clearly visible the date of purchase.
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Precautions for good maintenance
Barkey glasses are handmade from natural wood.
Our frames do not require any treatment for wood, but it is good to take care of keeping them in their cases and not with other ojects as keys, coins, or everything that can cause scratching of the lens and the breaking of the frame itself.
For a good maintenance of the lenses it is best to avoid contact with perfumes, gels, lacquers, with corrosive elements and whatever might corrode or scratch the same.
In addition it is recommended, especially on the mirrored lenses, to rinse with fresh water before cleaning in case they come in contact with salt water.
Repair costs by Barkey
For support outside of the warranty period, or in all cases where the product is not within specifications of the same, you will have to open a ticket by sending an email to: specifying the type of repair required and at his own expense send the product to the service center Barkey as will be specified by the company after opening the ticket assistance.
Once seen the product, the service will contact the customer by providing a cost estimate for acceptance. Only at the end of the acceptance, Barkey will repair the product and deliver it back to the customer.
Take into account that the price can vary depending on the case and the final cost will be added in each case the costs of shipment to the customer.